Windows users regularly reinstall Windows (or restore from a recovery partition) to fix system problems. Windows 8 or 10 include easier-to-use “Refresh” and “Reset” options that quickly restore Windows to a fresh, factory default configuration.
Just as mobile devices have an integrated “reset to factory defaults” option, so does Windows 8 or 10. You can even create your own refresh image or access these options if your computer can’t boot.
Windows 8 or 10 have two factory reset options, named Refresh and Reset. Both reset your computer to a fresh, factory default sate. Refresh preserves your files and installed Modern programs, while Reset removes everything on your system.
When you Refresh your PC:
By resetting your computer settings and removing all desktop programs, Windows can “refresh” your PC so it’s more like a fresh install without deleting your personal files.
When you Reset your PC, Windows will remove everything. Think of this like doing a complete Windows reinstall and formatting your hard drive.
If you’re experiencing problems with your computer and want to fix them, you should try refreshing your PC first. Windows will restore system files and desktop programs to their default state, saving all your important personal files (and Modern apps, if you use them.)
If you want to reset your computer to its factory default state – particularly useful if you’re getting rid of the computer and want to remove your personal data, or if you just want a clean start — you should reset your PC instead.
Microsoft has explained what’s actually going on under the hood here. When you reset your PC:
When you refresh your PC, the same steps occur. However, before erasing your Windows partition, Windows RE scans the hard drive for your files, settings, and Modern apps. It places them aside, installs a fresh copy of Windows, and puts them back where they were found.
Both refresh and reset involve a fresh installation of Windows, which is why your desktop programs aren’t saved.
Note that it’s always a good idea to have backup copies of your files. If something goes wrong, you wouldn’t want to lose the only copy.
If your computer is still working properly, you can refresh or reset it from the PC Settings application within Windows. For Windows 10, go to Settings, Update and Security, and then Recovery.
If your computer is not booting properly, you can refresh or reset it from the boot options menu. We’ve covered several ways to access this menu. Once you’ve accessed it, use the Refresh your PC or Reset your PC option.